Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
If you have a problem with your order, we will be happy to help you and maybe consider a refund. If this is the case, please write to us at the reminder email adress info@hydra-paw.com
When will I get my order?
It usually takes between 10-20 days open.We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.